What is Ransomware?

Ransomware is a malicious software that encrypts files and locks devices, such as a computer, tablet or smartphone and then demands a ransom to unlock it. Recently, a dangerous ransomware named ‘Wannacry’ has been affecting devices worldwide creating the biggest ransomware attack the world has ever seen.

What is WannaCry Ransomware?

WannaCry ransomware attacks windows based machines. It also goes by the name WannaCrypt, WannaCry, WanaCrypt0r, WCrypt, WCRY. It leverages SMB exploit in Windows machines called EternalBlue to attack and inject the malware. All versions of windows before Windows 10 are vulnerable to this attack if not patched for MS-17-010. After a system is affected, it encrypts files and shows a pop up with a countdown and instructions on how to pay the 300$ in bitcoins to decrypt and get back the original files. If the ransom is not paid in 3 days, the ransom amount increases to 600$ and threatens the user to wipe off all the data. It also installs DOUBLEPULSAR backdoor in the machine.

How it spreads?

It uses EternalBlue MS17-010 to propagate. The ransomware spreads by clicking on links and downloading malicious files over internet and email. It is also capable of automatically spreading itself in a network by means of a vulnerability in Windows SMB. It scans the network for specific ports, searches for the vulnerability and then exploits it to inject the malware in the new machine and thus it spreads widely across the network.

What can you do to prevent infection?

  • Microsoft has released a Windows security patch MS17-010 for Windows machines. This needs to be applied immediately and urgently.
  • Remove Windows NT4, Windows 2000 and Windows XP-2003 from production environments.
  • Block ports 139, 445 and 3389 in firewall.
  • Avoid clicking on links or opening attachments or emails from people you don’t know or companies you don’t do business with.
  • SMB is enabled by default on Windows. Disable smb service on the machine by going to Settings > uncheck the settings > OK
  • Make sure your software is up-to-date.
  • Have a pop-up blocker running on your web browser.
  • Regularly backup your files.
  • Install a good antivirus and a good anti-ransomware product for better security.

What are we doing on our Windows shared servers?

We are already in the phase of applying Windows updates on all our shared hosting Windows servers. However, we need to reboot servers in-order to apply those security patches. We shall announce the schedule for server reboot in this thread shortly.

What do you need to do in case of our Windows dedicated servers?

You need to patch the Windows dedicated server immediately using the steps mentioned here: Download PDF

In addition to this, please block the IP addresses, domains and file names mentioned here: Download File

You can also refer to the following links to apply the necessary fix.
https://technet.microsoft.com/library/security/MS17-010
https://technet.microsoft.com/en-us/library/security/ms17-010.aspx
https://support.microsoft.com/en-in/help/4013389/title

For dedicated servers, once you have applied necessary changes, you need to reboot the server.

Please feel free to contact our support desk if you have any questions.

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